Refund and Product Support Policy
As an official ambassador for Thorne supplements, all questions, concerns, or refund requests related to Thorne products must first be directed to Thorne’s customer support team via email at support@thorne.com. Thorne is committed to providing high-quality service and resolving any product issues efficiently.
In the unlikely event that Thorne is unable to issue a refund or resolve your concern, please notify us immediately. While this is a rare occurrence due to Thorne’s excellent customer service, I will personally step in to assist and ensure your issue is addressed promptly.
Thank you for your understanding and support.
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