Terms and Conditions

Terms & Conditions - Cancellation Policy

1. Trainer Delays and Online Sessions

We endeavor to ensure that trainers are punctual for scheduled sessions. However, unforeseen circumstances such as traffic, inclement weather, or emergencies may cause delays. In such instances, sessions may be conducted online to maintain continuity.

2. Additional Fees

Additional fees may be applicable for services, including but not limited to taxes, travel expenses, or other costs associated with the selected destination.

3. Meal Plan Disclaimer

Our micro-nutrient meal plans are designed for convenience and nutritional balance but do not dictate all aspects of your diet.

4. Payment and Refunds

• All training sessions must be prepaid and are non-refundable once commenced.

• Clients must complete required forms (PAR-Q, Lifestyle Questionnaire, Physician Approval if applicable, and Personal Training Agreement) before commencing sessions.

5. Session Timing and Early Termination

Sessions commence at the agreed time and last one hour. If a client is unable to maintain pace or poses a safety risk, the trainer may terminate the session early and reschedule as necessary.

6. Cancellation Policy

• Cancellations made with less than 12 hours’ notice may result in forfeiture of the session without refund.

• Rescheduling requires mutual agreement between the client and trainer. No-shows are non-refundable, and rescheduling must occur within 30 days.

7. Prepaid Sessions and Emergencies

• Full payment is required for all prepaid, assessment, or group training sessions.

Emergency Credit Issuance:

Store credits (not refunds) may be issued for emergencies if notified at least two hours prior to the session.

Session Validity and Rescheduling Limitations:

* Sessions must be utilized within 30 days of booking.

* Individual sessions can be rescheduled twice; further modifications necessitate trainer approval.

Non-Refundable Purchases:

All purchases for food plans or applications are final and non-refundable.

Account Freezing and Cancellation:

* Account freezing transitions clients to a basic membership with a monthly fee of $5–$50 based on selected programs.

* Prepaid sessions are non-refundable upon cancellation, and clients must pay any remaining balance for the current month as per the contract. Failure to comply may result in collection actions.

Client Responsibility for Results:

Guarantees are contingent upon clients adhering to all steps outlined in provided materials or applications. Failure to comply with these steps voids any guarantees or credits.

Scope of Services:

The Coach will provide the following services:

* Life Coaching: Guidance on personal development, goal-setting, and mindset improvement.

* Health Coaching: General wellness advice, including nutrition and lifestyle recommendations.

* Fitness Coaching: Personalized exercise plans and physical activity guidance.

The services will be delivered via in-person/online sessions for the duration at an agreed frequency of X sessions per week/month.

Roles and Responsibilities:

Coaching Agreement

1. Professional Conduct:

The Coach agrees to provide services professionally, ethically, and in accordance with industry standards.

2. Client Responsibilities:

The Client agrees to actively participate in sessions, adhere to recommendations, and disclose relevant health or medical conditions.

3. Clarification on Coaching:

The Client acknowledges that coaching is not therapy, medical treatment, or guaranteed to produce specific outcomes.

4. Payment Terms:

* Fees: Fees for services rendered will be either $60 or more per session, or $100 or more for the entire program, depending on the agreement made.

* Payment Due Date: Payments must be made upfront, monthly, or weekly.

* Payment Methods: Specify methods such as credit card, PayPal, etc.

* Late Payments: Late payments may incur a fee of $5+. No services will be provided until payment is received (sessions are not refundable).

5. Cancellation and Rescheduling Policy:

* Cancellations: Sessions canceled or rescheduled with less than 8 hours’ notice are non-refundable. Any cancellations must be mutually agreed upon. A store credit will be issued (during opening hours only).

* Missed Sessions: Missed sessions without prior notice will not be rescheduled or refunded.

* Rescheduling: Clients may reschedule sessions with at least 8 hours’ notice based on availability.

6. Confidentiality:

All information shared during coaching sessions will remain confidential unless:

* Disclosure is required by law (e.g., risk of harm to self/others).

* The Client provides written consent for disclosure.

7. Medical Disclaimer:

The Client acknowledges that the Coach is not a licensed physician, dietitian, therapist, or personal trainer (unless otherwise stated). All recommendations are for informational purposes only and should not replace medical advice from a licensed healthcare provider.

The Client agrees to consult their physician before starting any fitness program or making significant changes to their diet or lifestyle.

8. Liability Waiver:

The Client assumes full responsibility for their participation in coaching activities. The Coach shall not be held liable for:

* Coaching Agreement 

8. Injuries sustained during physical activities recommended in fitness coaching.

9. Adverse health outcomes resulting from nutrition or wellness advice provided in health coaching.

10. Any decisions made by the Client during or after life coaching sessions.

11. Indemnity Clause

The Client agrees to indemnify and hold harmless the Coach from any claims, damages, liabilities, costs, or expenses arising from their participation in the coaching program.

12. Limitation of Liability

The Coach’s liability is limited to the total amount paid by the Client for services rendered under this Agreement.

13. Force Majeure Clause

The Coach shall not be held liable for failure to perform services due to causes beyond their control (e.g., natural disasters, pandemics, technical failures).

1. Trainer Delays and Online Sessions

We strive to ensure trainers are punctual for scheduled sessions. However, unforeseen circumstances such as traffic, weather, or emergencies may cause delays. In such cases, sessions may be conducted online to maintain continuity.

2. Additional Fees

Additional fees may apply for services, including but not limited to taxes, travel expenses, or other costs associated with the chosen destination.

3. Meal Plan Disclaimer

Our micro-nutrient meal plans are designed for convenience and nutritional balance but do not dictate all aspects of your diet.

4. Payment and Refunds

• All training sessions must be prepaid and are non-refundable once commenced.

Client Requirements:

Before commencing sessions, clients must complete the following forms: PAR-Q, Lifestyle Questionnaire, Physician Approval (if applicable), and Personal Training Agreement.

Session Timing and Early Termination:

Sessions commence at the mutually agreed-upon time and have a duration of one hour. In the event that a client is unable to maintain the required pace or poses a safety risk, the trainer may terminate the session early and reschedule it as necessary.

Cancellation Policy:

Cancellations made with less than 12 hours’ notice may result in the forfeiture of the session without a refund.

Rescheduling requires mutual agreement between the client and trainer. No-shows are non-refundable, and rescheduling must occur within 30 days.

Prepaid Sessions and Emergencies:

Full payment is required for all prepaid, assessment, or group training sessions.

Store credits (not refunds) may be issued for emergencies if notified at least two hours prior to the session.

Session Validity and Rescheduling Limitations:

Sessions must be utilized within 30 days of booking.

Individual sessions can be rescheduled twice; further modifications necessitate trainer approval.

Non-Refundable Purchases:

All purchases for food plans or applications are final and non-refundable.

Account Freezing and Cancellation:

Account freezing transitions clients to a basic membership with a monthly fee ranging from $5 to $50, depending on the selected programs.

Prepaid sessions are non-refundable upon cancellation, and clients are required to pay any remaining balance for the current month as per the contract. Failure to comply may result in collection actions.

11. Client Responsibility for Results

Guarantees are contingent upon clients adhering to all steps outlined in the provided materials or applications. Failure to comply with these steps will void any guarantees or credits.

1. Scope of Services:

The Coach will provide the following services:

• Life Coaching: Guidance on personal development, goal-setting, and mindset enhancement.

• Health Coaching: General wellness advice, including nutrition and lifestyle recommendations.

• Fitness Coaching: Personalized exercise plans and physical activity guidance.

The services will be delivered via in-person/online sessions for the duration at an agreed frequency of X sessions per week/month.

2. Roles and Responsibilities:

• The Coach agrees to deliver services professionally, ethically, and in accordance with industry standards.

• The Client agrees to actively participate in sessions, follow recommendations, and disclose relevant health or medical conditions.

• The Client acknowledges that coaching is not therapy, medical treatment, or guaranteed to produce specific outcomes.

3. Payment Terms:

• Fees for the services rendered will be either $60 or more per session, or $100 or more for the entire program, depending on the agreement made.

• Payment Due Date: Payments must be made upfront/monthly/weekly.

• Payment Methods: Specify methods such as credit card, PayPal, etc.

• Late payments may incur a fee of $5+. No services will be provided until payment is received (sessions are non-refundable).

4. Policy for Cancellation and Rescheduling:

Sessions Cancellation and Rescheduling:

* Sessions canceled or rescheduled with less than 8 hours’ notice are non-refundable. Any cancellations must be mutually agreed upon. A store credit will be issued (valid during store hours only).

* Missed sessions without prior notice will not be rescheduled or refunded.

* Clients may reschedule sessions with at least 8 hours’ notice based on availability.

Confidentiality:

All information shared during coaching sessions will remain confidential unless:

- Disclosure is required by law (e.g., risk of harm to self/others).

- The Client provides written consent for disclosure.

Medical Disclaimer:

The Client acknowledges that the Coach is not a licensed physician, dietitian, therapist, or personal trainer (unless otherwise stated). All recommendations are for informational purposes only and should not replace medical advice from a licensed healthcare provider.

The Client agrees to consult their physician before starting any fitness program or making significant changes to their diet or lifestyle.

Liability Waiver:

The Client assumes full responsibility for their participation in coaching activities. The Coach shall not be held liable for:

* Injuries sustained during physical activities recommended in fitness coaching.

* Adverse health outcomes resulting from nutrition or wellness advice provided in health coaching.

* Any decisions made by the Client during or after life coaching sessions.

Indemnity Clause:

The Client agrees to indemnify and hold harmless the Coach from any claims, damages, liabilities, costs, or expenses arising from their participation in the coaching program.

Limitation of Liability:

The Coach’s liability is limited to the total amount paid by the Client for services rendered under this Agreement.

Force Majeure Clause:

The Coach shall not be held liable for failure to perform services due to causes beyond their control (e.g., natural disasters, pandemics, technical failures).

By agreeing to these Personal Training Policies and Procedures, I (as a Client) recognize that I have thoroughly read, comprehended, and fully accepted all of its contents. I am aware that the Assumption of Risk, Waiver of Liability, and Personal Training Policies and Procedures have been designed to be as comprehensive as allowed by the laws of the State of Michigan. In case any part of this agreement is considered invalid, the remaining terms will still be in effect.

I hereby express my commitment to uphold all the terms, conditions, and contract policies, which may be subject to revisions throughout my enrollment. Furthermore, I understand and acknowledge that all sessions will be automatically renewed every month, as explicitly stated in the contract, until its completion or cancellation.